We know how personal your home and furnishings are — and how much trust it takes to hand them over for care. Below, we’ve gathered our most common client questions about rug, carpet, upholstery, and curtain cleaning, plus expert answers to help you understand our process, pricing, and what to expect before and after service.
Yes. We provide complimentary pickup and delivery across Manhattan, Brooklyn, Queens, the Hamptons, and Northern New Jersey. Most appointments can be scheduled within a few days, and our team handles all transportation for your convenience.
Yes. All estimates are completely free and provided before any work begins. We believe in transparent pricing and will always review the scope of work with you before moving forward.
Turnaround depends on the service. Rugs typically take 7–10 days; carpets and upholstery are usually completed within 5–8 days. We’ll confirm timing after inspection.
No. Our team handles everything for you, including pickup, cleaning, and delivery, at no additional cost.
Yes — we use enzyme-based, eco-safe treatments that remove odors at the source without affecting color or texture.
In most cases, yes. We use targeted spot treatments tailored to each fiber and dye type.
Yes — most upholstery cleaning can be completed directly in your home or business, minimizing disruption and drying time.
Yes. We use pH-balanced solutions to clean and condition leather without leaving residue or shine. Yes — we service hotels, offices, showrooms, and other commercial spaces with flexible scheduling and discreet, professional care.
We accept all major credit cards, including Visa, MasterCard, Discover, and American Express.
We’re happy to help. Whether you’re curious about our process or need quick advice before booking, our team is just a message away.
